Verifying Customer Identities
How do you distinguish between a genuine customer and a bad actor looking to exploit your business? In today's fraud landscape, customer verification (commonly known as KYC - Know Your Customer) is your first line of defence against application fraud and financial crime.
Every document and image submitted during customer onboarding contains vital clues about authenticity and intent. This intensive online fraud prevention training course equips high-volume KYC and counter-fraud teams with practical skills to verify customers effectively, detect fake or altered digital documents, and prevent application fraud.
This course was designed around the UK government guidelines on identity verification, however the methodologies taught will be applicable to all customer verification teams.
Cifas Members receive a 13% discount.
Module details
Who should attend this Counter-Fraud training
This CIFAS certification course has been created with no prior knowledge of KYC or verification in mind, and is designed for anyone responsible for customer verification and fraud detection:
- KYC analysts and verification specialists
- Compliance officers managing AML and identity verification
- Customer onboarding teams in banking, financial services and fintech
- Corporate service providers conducting due diligence
- Any fraud prevention professionals working in high-volume application environments.
What You'll Learn:
This practical course will take students through the entire verification/KYC process, from start to finish:
Verification Fundamentals
Master the complete customer verification process while ensuring regulatory compliance:
- Best practice for customer verification
- AML and PEP requirements in the UK
- Understanding the UK Government’s guidance on examining identity documents
- Conducting UK Right to Work checks
- Understanding your obligations as an Authorised Corporate Service Provider (ACSP)
Image File Analysis for Fraud Detection
Develop technical and visual analysis skills to identify fraudulently created or manipulated images:
- Conduct foundational technical analysis of image files
- Apply visual analysis techniques for high-volume KYC verification
- Foundational AI generation identification
- Practice detection methods through multiple hands-on exercises
Document File Analysis for Fraud Detection
Learn to scrutinise digital documents for authenticity and indication of manipulation:
- Perform technical analysis of PDFs, Word documents, and other file types.
- Visual analysis of document files
- Specific modules on Passport and ID Card Analysis.
- Complete multiple practical exercises using real-world document fraud scenarios
Reporting
Translate your verification findings into clear, actionable intelligence:
- Articulate verification issues to stakeholders and outside teams.
- Create professional verification reports that support decision-making
Course Format
This highly practical counter-fraud course emphasizes hands-on learning through multiple exercises and real-world scenarios via an online learning platform. Participants will analyse fraudulent digital documents and images, practice high volume digital document/imagery verification techniques, and develop skills immediately applicable to daily KYC operations.
Upon completion, you will have the technical expertise and confidence to lead your organisation's first line of defence against financial crime.
Certification
Upon successful completion, you will be issued a Certificate of Completion.