Digital Document Fraud (Classroom)

Digital documents are much more easily tampered with, copied or faked than hard copies – creating a greater risk of fraud. The Digital Document Fraud (Classroom) course will help you mitigate these risks by teaching ways to detect tampering with documents and emails.

You will receive a certificate of attendance upon completion.

Cifas Members receive a 13% discount.

Length of Course: 2 consecutive days

Delivery: In person at our facilities in Euston, London.

Module details

A large part of our interactions with companies is now conducted online. Customers expect to be able to set up accounts, pay bills, and request assistance, all without having to be present themselves or bring in hard copies of their identification.

As a result, companies are increasingly asking for digital copies, photographs of identity documents and similar to verify the identity of the customer. Whilst this is more convenient for the customer, digital documents are much more easily tampered with, copied or faked than hard copies – creating a greater risk of fraud.

The Digital Document Fraud course will help you mitigate those risks by teaching ways to detect tampering with documents and emails. This course is operational in nature and you will be able to immediately apply the skills you have gained in your roles.

At the end of this course you will:

• Have an understanding of metadata and how it can hold useful information.

• Technically and visually analyse image, document and PDF files for operationally useful data.

• Analyse emails for clues on their sender and their authenticity.

• Have an understanding of computer network and security measures relevant to counter-fraud.

• Understand how to conduct a digital document investigation.

• Know how to put together a professional report of their findings.

Classroom agenda:

Day 1

Session One – Introduction

• Domestics.

• Programme outline.

• Icebreaker – getting to know you.

Session Two – Understanding Digital Document Fraud

• What is Digital Document Fraud (DDF)?

• How DDF can be used to combat fraud.

• Understanding Metadata and digital documents.

Session Three – Image Analysis

• Metadata and technical analysis.

• Visual analysis.

• Error Level Analysis

• Identifying common elements of fraud.

• Practical session.

Session Four – Document Analysis

• Metadata and technical analysis.

• Visual analysis.

• Passport (digital copy) analysis.

• Practical session

Session Five – Knowledge Check

• Knowledge check and closing.

Day 2

Session Six – Recap

• Recap of day one.

Session Seven – Technical Foundation

• Networking and internet technology for Counter Fraud professionals.

• Operational security (VPNs, Proxies, ToR etc.).

Session Eight – Email Analysis

• Technical analysis of emails.

• Visual and content analysis of emails.

• Practical session.

Session Nine – Reporting and Evidencing

• Best practices for recording investigations and handling evidence.

• File Hashing.

• Writing a professional standard report.

Session Ten – Conducting an investigation

• Step by step of conducting an investigation.

• Developing understanding of collection plans and analysis.

Session Eleven – Practical Exercise

This section is a practical exercise, in which students will use the skills they’ve gained to undertake a ‘real world’ scenario in which they are tasked with analysing documents to prove or dispute a given narrative. This will involve collating available data, analysing it (whilst avoiding red herrings) and producing a professional standard report on their findings.

Session Twelve – Closing

• Knowledge check.

• Next steps and developing knowledge.

• Close.

The course is essential for anyone with a digital document verification role.